Digital Insurance World
This year's Digital Insurance World brings together innovative leaders from the digital insurance and InsurTech sector. Covering the key topics from IoT to big data and AI to the future of insurance, the event offers extensive learning and unparalleled networking opportunities.
Chief Data Scientist
Developer of Tesco Club Card
Always the ideas man, Clive has a passion for finding the best route to engage customers in ways that drive sustainable growth and profits for brands. Now as Chief Data Scientist at Starcount, he continues to pioneer consumer centric Insights, analytics and profiling products.
Clive has nearly 40 years' experience in Customer Analytics across 30 markets globally. From creating the first geodemographic system, ACORN, in the 1980s, to developing the use of motivational segmentation in his current role at Starcount, Clive is acknowledged as one of the world's pioneers in the discipline.
With his business partner, Edwina Dunn, he co-founded global consumer insights business, dunnhumby, which revolutionised the use of transaction data for the FMCG industry, before expanding to work with a wide range of consumer facing businesses, from banking and telecommunications to department stores and online retailers.
He was first to coin the phrase "Data is the New Oil" and is consulted at all levels, from government on the implication of Data Science in the UK Economy through to individual clients where he leads key work streams designed to step change their businesses.
He has elected honorary Fellowships at the Institute for Direct Marketing, the Market Research Society and the Institute of Mathematics and its Applications, and was made a Patron of the Market Research Society in 2013 and Companion of the Operational Research Society in 2014. He has an Honorary Doctorate of Engineering from Sheffield University.
Adam is co-founder of FloodFlash, a provider of parametric flood insurance. He previously spent five years with catastrophe modeller RMS, structuring and modelling triggers on over $2bn of catastrophe bonds and insurance-linked securities. He holds a degree in natural sciences from the University of Cambridge
Head of Market Management, Retail GI UK
Arslan was appointed the Head of Market Management for Zurich UK in early 2017. In this newly created role, Arslan’s responsibilities include proposition development, deal management, service delivery and operations. Additionally, Arslan and his team have a focus on bringing a new generation of customer centric, innovative propositions to market. Arslan started his career as a graduate underwriter in Zurich’s UK business and has since held a variety of roles in both mature and emerging markets. Before relocating to London to take up his current role, Arslan spent time working for the group’s strategy division in Zurich. Prior to that, Arslan was based in Dubai and played a pivotal role in the creation of Zurich’s Retail division in the Middle East. Arslan holds a degree in Accounting and Finance and spent most of his childhood as an expat, having lived in Sweden, Malaysia, Singapore, Dubai and now London.
Chief Technology Officer
Charlie Blackburn, chief technology officer, Azur
First computer: Lent a Compaq III aka the ‘lunchbox', in 1987 so I could work at the weekend
First mobile phone: Motorola Flip phone
First job: John Brown Engineering
Digital hero: Marc Benioff
Best thing about your current job: Learning new stuff
Last time you wore a tie: For lunch at the City of London club (they had to lend me one)
If the insurance industry was a piece of technology what would it be?: A sextant, brilliant in its time but there are better tools today
If you were not a digital activist what would you be doing?: Anything useful
Dylan is the CEO of so-sure. He is an investor turned entrepreneur and was in strategy consulting and private equity before he left his job to rethink insurance for the consumers’ benefit. Frustrated by the insurance sector’s focus on profits rather than consumer needs, Dylan launched so-sure. He has an MBA from Harvard, a MEng from Bristol and a Diplome d'Ingenieur from ENSAM (France)
Erik Abrahamsson is the founder and CEO of Digital Fineprint (DFP), London-based insurtech startup. He founded the company in 2016, while doing his MBA in Oxford. Originally from Sweden, Erik graduated with a BSc from King's College London and was awarded a full scholarship for MBA studies at The University of Oxford. Previously, Erik worked in strategy for Twitter in Singapore, and as a finance manager at Procter & Gamble in Switzerland.
While working at Twitter, he saw that many industries were being changed as social media became more widespread. He saw an opportunity to transform the insurance industry by bringing data analytics knowledge that was not previously used in this sector. After talking to industry participants and partnering with investors at Eos Venture Partners, DFP launched their first product proposition in the insurance industry.
"Digital Fineprint was founded to bring ground-breaking technology into insurance industry helping insurers to gain new customers and new data points, become more efficient and digitalised...", says Erik.
DFP is now scaling up further with the global sales pipeline and funding from Pentech and Eos Ventures ($3.1m in total). Today DFP works with Allianz, Hiscox, QBE, Met Life and is expanding their market reach in the UK and abroad.
Digital Artificial Intelligence Theme Lead
James is the Digital Artificial Intelligence Theme Lead at XL Catlin one of the largest insurance/reinsurance companies that offer property, casualty, professional and specialty insurance
products globally. James has spent the last year working on the XL Catlin Global Technology Digital Program leading research into AI technology and applying it in the world of commercial insurance. Prior to insurance, James spent nearly 20 years working in the Telecoms industry with a focus on Data and Business Intelligence.
James is Insurance product owner at Revolut, the banking alternative for today's international consumers which as of April has 1.7m customers across Europe. Revolut recently launched Pay-per-Day travel insurance, a global first which uses the phone's geolocation to automatically cover customers when they are abroad. Previously, James spent 4 years at Oliver Wyman, a strategy consulting firm, where he focused on digitising retail and business banks across Europe.
Eos Venture Partners
James Tootell is a Director at Eos Venture Partners, a Venture Capital firm focusing exclusively on InsurTech. At Eos, James focusses on the sourcing, evaluation and execution of early stage and growth stage investments.
Eos has four cornerstones that underpin its approach:
- Exclusively focused on InsurTech
- Global footprint to identify and source opportunities
- Thesis driven manufactured approach to create unique deal flow
- Alignment with insurers to constructively innovate
Prior to joining Eos, James was an Associate Director at KPMG within the Insurance Deal Advisory team where he qualified as a Chartered Accountant. James has extensive transaction related experience in the insurance sector, including general, life, Lloyd’s and distribution
CEO and co-founder
First computer: Acer 1100
First job: Life Guard
Digital hero: Elon Musk
Best thing about your current job: The team of talented, driven individuals and leading business that will change the way financial services will be delivered to support the new way we work - to be flexible, adaptable and create a fair society where gig workers have access to the same level of support as a traditional employee.
Last time you wore a tie: Hmmmm....
If the insurance industry was a piece of technology what would it be? Pay-as-you-go phone
If you were not a digital activist what would you be doing? Hanging out with my wife!
Principal Data Scientist
Direct Line Group
Huma is Principal Data Scientist at Direct Line Group. She has over 15 years of experience in Artificial Intelligence (AI) & Machine Learning across both industry and academia. She is an accomplished expert with hands on experience in development and application of deep learning, kernel methods, relational learning and ensemble methods for areas ranging from insurance to health care.
Huma has a PhD in Machine Learning from University of London. She is a co-editor of two books and has published many research articles in leading AI & Machine Learning journals and conferences.
Huma regularly speaks on AI & Data Science at industry business events and is keen to transform industries by the use of these techniques.
Head of strategic futures
Ken has spent over 30 years in the insurance industry in the UK, Europe and Asia mainly in corporate and strategic development roles. As Head of Strategic Futures, his focus is on identifying long term trends through systematic horizon scanning and scenario development. Through this, Ken helps Ageas anticipate future opportunities and plan for longer term disruption. The main objective of his role is to help the business avoid the question "why didn't we see that coming".
Global Connected Insurance Director
Kenny heads up RSA's Connected Insurance Centre of Excellence, leading on how RSA leverages value from motor telematics, connected home and pet tracking technology; as well as heading up RSA’s involvement in the autonomous car space. A key part of his role and a great source of learning, is having P&L responsibility for the two young driver telematics portfolios that RSA underwrites in the UK - ingenie and MORE TH>N SM>RT WHEELS.
Kenny was previously UK pricing director for RSA with responsibility for all of RSA’s personal and commercial products and has been with the company around eight years. Prior to RSA, he was with Aviva and legacy companies for 22 years in a variety of senior roles, spanning product management, strategic marketing and affinity new business, as well as pricing, underwriting and reserving. He is an actuary by profession and at weekends - and when not injured! - can be found running up and down mountains.
Director of Digital Propositions
Laura Mullaney is Associate Director of Digital Propositions in the Insurance Distribution and Outsourcing division at BGL Group, specialising in digital customer experience. Laura has played a key role in developing the Group’s digital transformation capability, working across customer experience, commercial and business technology functions. This has included the introduction of design-led thinking and collaborative working to drive a culture of innovation and customer-centric delivery.
Head of Enterprise Architecture
Lou has 27 years of experience in Technology, covering everything from Infrastructure to Security, Data Centre to Cloud, IT Operations to Enterprise Architecture and Digital Transformation to Innovation, holding several senior leadership roles along the way.
Having spent the last 6 years working at Markerstudy, Lou has led numerous digital transformation initiatives in both technology and workforce across a very complex environment.
Leading teams of experts to turn business challenges into business as usual, Lou has achieved a reputation for executing rapid change and achievable IT strategy.
He is currently focussing on legacy modernisation and Robotic Process Automation.
CEO and CO-Founder
Tobi is the CEO & Co-founder of Laka, straightforward cycle insurance powered by the community. Prior to this, he has spent several years in Corporate Finance, covering FinTech & Insurance clients at Barclays and KPMG.
Chief Analytics Officer
Meghan Anzelc, Ph.D., serves as the Chief Analytics Officer for AXIS Capital Holdings Ltd (NYSE: AXS). In this newly created role, Dr. Anzelc is responsible for expanding and executing the strategy and roadmap for data and analytics enterprise wide across AXIS Capital’s business segments.
Dr. Anzelc was promoted to Chief Analytics Officer for AXIS in January 2018 following her role as the Vice President of Data and Analytics for the Company’s insurance segment. In her previous role, she evaluated the current data and analytics capabilities within the organization and provided strategic recommendations to further enhance these capabilities. Prior to joining AXIS in May 2017, Dr. Anzelc was Vice President, Lead Data Scientist, for Zurich North America, where she led predictive analytics projects across underwriting and claims. She has also held actuarial and analytics roles at CNA and Travelers.
Dr. Anzelc holds a Bachelor’s degree in physics from Loyola University Chicago and a Masters and Ph.D. in physics from Northwestern. She regularly participates in initiatives focused on providing relevant guidance on career planning and professional development, to insurance professionals, graduate students and post-doctoral scholars in the sciences and math. She is a member of the Steering Committee for the Women in Insurance Networking Group.
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eviid is the patented technology driving evidential video applications in demanding, risk-conscious sectors. eviid automatically turns videos and photos captured on a smart device into reliable evidence that is suitable for use in court, claims, compliance and complaints. The technology also enables live, secure and recorded video calls between field and base, as well as integrating advanced workflow and reporting features.