Agenda

Agenda

Business Programme

 

08.30

Meet and Greet 

Start your day with like-minding peers, growing your digital network over breakfast

9.00

Chairman's Welcome

Jonathan Swift, Director of Content, Insurance Post 

9.05

Opening Keynote Address: The InsurTech with Amazon behind it: The Acko General InsuranceStory

Varun Dua will give his personal insight into the journey of creating and launching a full stack insurer in India- which is notable on a number of fronts:

  • The first InsurTech that Amazon has invested in, leading a recent $12m round in May this year.

  • Ranked second in the Post/Tallt Ventures top 100 InsurTech ranking, one of the most potential to influence, change or entirely disrupt the global market.

  • Its CEO and founder Varun Dua has already launched a notable InsurTech start-up in Coverfox

He will explain how the business has linked up with some notable partners including Amazon and local ride share giant Ola to gain traction; how it worked with the local regulator to accelerate its ambitions; the reaction from the incumbents; and its future plans.

Varun Dua, CEO and Founder, Acko General Insurance

9.35

InsurTech Partnerships in Practice: What makes a good partnership?

  • Get inside the head of industry leaders who have developed successful partnerships, and discover what insurers and InsurTechs are look for when entering into a new business collaboration 
  • Understand how you can best take advantage of the opportunities available:
  • InsurTechs, get on the radar! Understand the best pathways to develop a partnership, and who you need to approach and how.
  • Insurers, get ahead! How do you identify the right partnerships for maximum benefit and which new entrants could work best with you?
  • Enhance your understanding on the new areas that InsurTechs are developing into, and learn how they can benefit your business.

Panellists

Arslan Hannani, Head of Market Management Retail GI, UK, Zurich Insurance

Erik Abrahamsson, CEO, Digital Fineprint

Steve Wilkins, Head of Underwritting, Hiscox

Tobias Taupiz, CEO, Laka

10:05

InsurTech Power Pitch: Kick start your partnership today!

  • Hear from the newest talents in the sector; three minute power pitches from emerging start-ups
  • Hear LIVE feedback from industry leaders
  • Understand what it takes to succeed in developing a partnership 
  • Hear from InsurTechs and insurers on how to thrive in this new digital era

Power Pitch Presenters: 

Avi Yaacov, CEO and Co-Founder, Polywizz

Judges:

James Tootell, Director, Eos Venture Partners

Glen Clark, Head of Transformational Propositions, Allianz 

Michael Ashton, Senior Executive, Gibraltar Finance

10.25 Caffeine Hit 

Streamlining internal processes through the effective use of data

10.55

Intelligent Automation – combining predictive models, workflow and robotics

Increasingly Insurance companies have looked to robotic process automation, and workflow engines to drive efficiency within their underwriting and claims processes. In this session we will examine the roll of sophisticated decision engines in adding a level of intelligence to this automation.

Using predictive models and more sophisticated rule sets, that remain in the control of the business, it is possible to deliver both additional efficiency and support better outcomes in terms of performance and risk management. 

David Ovenden, Global Director, Pricing, Product, Claims and Underwriting, Willis Towers Watson 

11.15

Interactive Wrap Up: Have your say through the interactive platform Slido

Are we just jumping on the data bandwagon? Is data just a fad, or can it offer real use and relevance within the insurance industry?

11.25

10 Minute Transition Time

11.35

Big Data: Driving Mass Customisation 

Harnessing big data to build personalised offers to customers based on their preferences, and allowing you to build customer loyalty .

How can behavioural data enhance innovative services and streamline the purchasing process?

11.55

Interactive Wrap Up: Have your say through the interactive platform Slido

How far are we willing to use big data? Will browser history or social media post come into consideration?

12.05

10 Minute Transition Time 

12.15

Blockchain: Moving into the digital light 

What is the potential to remove legacy platforms using Blockchain and how viable is it?

With Blockchain having the ability to improve customisation, what hindrance will GDPR have in making this possible?

Ken Marke, Chief Marketing Officer, B3i

12.35

Interactive Wrap Up: Have your say through the interactive platform Slido

How realistic are the aims of Blockchain within the insurance industry?

12.45

LIVE Showcase on the practical applications of Blockchain 

13.00

Networking Lunch 

Emerging Tech: Developing Insurance into a New Age

10.55

Insuring against the unknown: Understanding the development of new policies 

A major opportunities emerging through the development of new sectors such as the Gig economy, how can new technologies help us understand new risk profiles?

The ability to be a market mover: Understand how your company can be at the forefront of change.

Harry Franks, CEO, Zego

11.15

Interactive Wrap Up: have your say through the interactive platform Slido

As society and the way companies develop change, are current policies in need of updating to keep up with the rest of the digitalised world?

11.25

10 Minute Transition Time

11.35

Getting new stuff done in a big established insurer

How to bring technology into propositions, within a 300 year old insurance company

The reality of getting stuff done, what you want to do requires different thinking and approaches to what the corporate is used to.

Becoming digitalised without a need for a completely separate garage 

Kenny Leitch, Global Connected Insurance Director, RSA Group

11.55

Interactive Wrap Up: Have your say through the interactive platform Slido

How can insurance companies effectively integrate new technology into old legacy systems?

12.05

10 Minute Transition Time 

12.15

The Culture of Transformation: Employee 2.0

Preparing for digitalisation starts with the workforce. How will traditional insurance roles develop through digitalisation?

Understanding the future workforce, and how employees and employers can work together to achieve optimal transformation.

Laura Mulleny, Associate Director, BGL Group

12.35

Interactive Wrap Up: Have your say through the interactive platform Slido

What steps should be put in place to ensure the retention of your workforce?

12.45

LIVE Showcase of new and emerging sectors 

James Gibson, Insurance Product Owner, Revolut

13.00

Networking Lunch 

IoT and AI: Increasing Customisation 

Sas in programme

10.55

Pay what you risk: Impact of customisation through AI and IoT 

  • How will increased data from machine learning and machine sensors impact on the cost pricing modelling for risky customers' premiums?
  • Exploring best practice to tailor accurate price modelling and enhance trust through the use of technology.
  • Translating IoT and AI into the best strategies for tailored, personalised policies.

Huma Lodhi, Principle Data Scientist, Direct Line Group

11.15

Interactive Wrap Up: Have your say through the interactive platform Slido

What effects will regulations have on the development of IoT/AI and how can it develop customisation 

11.25

10 Minute Transition Time 

11.35

Introducing and embedding artificial intelligence into an organisation is a journey 

Head how winning the hearts and minds of your organisation is just as important that as knowing the technology. This is an intersting twist on one of Ghandhi's most famous quotations!

James Breeze, Digital Artificial Intelligence and Analytics Lead, XL Catlin

11.55

Interactive Wrap Up: Have your say through the interactive platform Slido 

 How will IoTs change the day to day running of your company?

12.05

10 Minute Transition Time 

12.15

AI: Making your customer experience the best it can be 

What extent will machine learning impact on customisation?

Exploring the opportunity that AI and machine learning have in customisation?

Lou Lwin, Head of Enterprise Architecture, MarkerStudy 

12.35

Interactive Wrap Up: Have your say through the interactive platform Slido 

How will AI impact on your delivery process?

12.45 

LIVE Showcase on the practical applications of IoT

Adam Rimmer, CEO and Co-Founder, Floodflash

13.00

Networking Lunch 

14.00

Crisis Time, Huddle Up?

Come together to brainstorm the solutions to the problems facing the industry 

Amazon have just bought over insurance company X, and are about to enter the market, what would your first move be and how would you adapt?

Your CEO has just announced that she is moving over to 100% AI automation, how do you ensure that the employees within your department's job are still relevant post transition period?

A major data breach has occurred within your company, you have 72 hrs before it becomes public, what do you do? 

14.50

2025 C-Suite Panel

As the insurance industry slowly develops into a fully-fledged digitalised sector, how will the data driven, analytical, customer focused insurer look

Explore how the future use of big data, Blockchain and AI will give customers the experience they desire.

How far have insurers adopted cognitive technologies to prepare for the digitalised future, and what lessons can you learn?

How will partnership and collaboration help build the utopia of insurance?

Megan Anzelc Chief Analyst Officer, Axis Capital

Charlie Blackburn, CTO/CIO, Azur

Dylan Bourguignin, CEO, So-Sure

15.20

Closing Keynote Address: Understand the changing behaviour of customer loyalty from the developer of Tesco Clubcard

Tesco Clubcard, in the early 90’s was a revolutionary idea that retailers scrambled to recreate, but sadly has become the norm, alongside a variety of other loyalty schemes which are largely transactional. As customer loyalty develops away from transactional loyalty to non-transactional benefits. Understand from the developer of Clubcard with over 40 years’ experience of customer analytics and development of loyalty schemes, how you can enhance customer engagement and sustainable growth through the development of customer loyalty.

Clive Humby,Chief Data Scientist, Starcourt

16.00

Hackathon Announcement 

16.20

Closing Comments 

Jonathan Swift, Content Director, Insurance Post 

16.20

Networking Drinks