Director of Content
Swifty, director of content, Post
First computer: ZX Spectrum 48k complete with rubber keys. My first game was Atic Atac.
First mobile phone: It was brick-like Samsung. To date it is the only mobile I have lost.
First job: I worked at a number of sites at the Ironbridge Gorge Museum, including the Tar Tunnel.
Digital hero: John Lasseter.
Last time you wore a tie: I am wearing one as I write this...
If the insurance industry was a piece of technology what would it be? A hoverboard ... like the insurance industry the digital reality is almost obtainable.
Best person to lead the insurance digital revolution? We have rounded them up at our Collectives.
Chief Data Scientist
Always the ideas man, Clive has a passion for finding the best route to engage customers in ways that drive sustainable growth and profits for brands. Now as Chief Data Scientist at Starcount, he continues to pioneer consumer centric Insights, analytics and profiling products.
Clive has nearly 40 years' experience in Customer Analytics across 30 markets globally. From creating the first geodemographic system, ACORN, in the 1980s, to developing the use of motivational segmentation in his current role at Starcount, Clive is acknowledged as one of the world's pioneers in the discipline.
With his business partner, Edwina Dunn, he co-founded global consumer insights business, dunnhumby, which revolutionised the use of transaction data for the FMCG industry, before expanding to work with a wide range of consumer facing businesses, from banking and telecommunications to department stores and online retailers.
He was first to coin the phrase "Data is the New Oil" and is consulted at all levels, from government on the implication of Data Science in the UK Economy through to individual clients where he leads key work streams designed to step change their businesses.
He has elected honorary Fellowships at the Institute for Direct Marketing, the Market Research Society and the Institute of Mathematics and its Applications, and was made a Patron of the Market Research Society in 2013 and Companion of the Operational Research Society in 2014. He has an Honorary Doctorate of Engineering from Sheffield University.
Head of Market Management, Retail GI, UK
Arslan was appointed the Head of Market Management for Zurich UK in early 2017. In this newly created role, Arslan’s responsibilities include proposition development, deal management, service delivery and operations. Additionally, Arslan and his team have a focus on bringing a new generation of customer centric, innovative propositions to market. Arslan started his career as a graduate underwriter in Zurich’s UK business and has since held a variety of roles in both mature and emerging markets. Before relocating to London to take up his current role, Arslan spent time working for the group’s strategy division in Zurich. Prior to that, Arslan was based in Dubai and played a pivotal role in the creation of Zurich’s Retail division in the Middle East. Arslan holds a degree in Accounting and Finance and spent most of his childhood as an expat, having lived in Sweden, Malaysia, Singapore, Dubai and now London.
chief technology officer
Charlie Blackburn, chief technology officer, Azur
Erik Abrahamsson is the founder and CEO of Digital Fineprint (DFP), London-based insurtech startup. He founded the company in 2016, while doing his MBA in Oxford. Originally from Sweden, Erik graduated with a BSc from King's College London and was awarded a full scholarship for MBA studies at The University of Oxford. Previously, Erik worked in strategy for Twitter in Singapore, and as a finance manager at Procter & Gamble in Switzerland.
While working at Twitter, he saw that many industries were being changed as social media became more widespread. He saw an opportunity to transform the insurance industry by bringing data analytics knowledge that was not previously used in this sector. After talking to industry participants and partnering with investors at Eos Venture Partners, DFP launched their first product proposition in the insurance industry.
"Digital Fineprint was founded to bring ground-breaking technology into insurance industry helping insurers to gain new customers and new data points, become more efficient and digitalised...", says Erik.
DFP is now scaling up further with the global sales pipeline and funding from Pentech and Eos Ventures ($3.1m in total). Today DFP works with Allianz, Hiscox, QBE, Met Life and is expanding their market reach in the UK and abroad.
Principal Data Scientist
Direct Line Group
Huma is Principal Data Scientist at Direct Line Group. She has over 15 years of experience in Artificial Intelligence (AI) & Machine Learning across both industry and academia. She is an accomplished expert with hands on experience in development and application of deep learning, kernel methods, relational learning and ensemble methods for areas ranging from insurance to health care.
Huma has a PhD in Machine Learning from University of London. She is a co-editor of two books and has published many research articles in leading AI & Machine Learning journals and conferences.
Huma regularly speaks on AI & Data Science at industry business events and is keen to transform industries by the use of these techniques.
Chief Marketing Officer
Ken has spent over 30 years in the insurance industry in the UK, Europe and Asia mainly in corporate and strategic development roles. He currently advises Ageas Group on horizon scanning, future trends and blockchain strategies to anticipate and manage longer term disruption. Ageas is a founding shareholder in B3i to which Ken is currently seconded to Chief Marketing Officer.
Global Connected Insurance Director
Kenny heads up RSA's Connected Insurance Centre of Excellence, leading on how RSA leverages value from motor telematics, connected home and pet tracking technology; as well as heading up RSA’s involvement in the autonomous car space. A key part of his role and a great source of learning, is having P&L responsibility for the two young driver telematics portfolios that RSA underwrites in the UK - ingenie and MORE TH>N SM>RT WHEELS.
Kenny was previously UK pricing director for RSA with responsibility for all of RSA’s personal and commercial products and has been with the company around eight years. Prior to RSA, he was with Aviva and legacy companies for 22 years in a variety of senior roles, spanning product management, strategic marketing and affinity new business, as well as pricing, underwriting and reserving. He is an actuary by profession and at weekends - and when not injured! - can be found running up and down mountains.
Director of Digital Propositions
Laura Mullaney is Associate Director of Digital Propositions in the Insurance Distribution and Outsourcing division at BGL Group, specialising in digital customer experience. Laura has played a key role in developing the Group’s digital transformation capability, working across customer experience, commercial and business technology functions. This has included the introduction of design-led thinking and collaborative working to drive a culture of innovation and customer-centric delivery.
Head of Enterprise Architecture
Lou has 27 years of experience in Technology, covering everything from Infrastructure to Security, Data Centre to Cloud, IT Operations to Enterprise Architecture and Digital Transformation to Innovation, holding several senior leadership roles along the way.
Having spent the last 6 years working at Markerstudy, Lou has led numerous digital transformation initiatives in both technology and workforce across a very complex environment.
Leading teams of experts to turn business challenges into business as usual, Lou has achieved a reputation for executing rapid change and achievable IT strategy.
He is currently focussing on legacy modernisation and Robotic Process Automation.
Chief Analytics Officer
Meghan Anzelc, Ph.D., serves as the Chief Analytics Officer for AXIS Capital Holdings Ltd (NYSE: AXS). In this newly created role, Dr. Anzelc is responsible for expanding and executing the strategy and roadmap for data and analytics enterprise wide across AXIS Capital’s business segments.
Dr. Anzelc was promoted to Chief Analytics Officer for AXIS in January 2018 following her role as the Vice President of Data and Analytics for the Company’s insurance segment. In her previous role, she evaluated the current data and analytics capabilities within the organization and provided strategic recommendations to further enhance these capabilities. Prior to joining AXIS in May 2017, Dr. Anzelc was Vice President, Lead Data Scientist, for Zurich North America, where she led predictive analytics projects across underwriting and claims. She has also held actuarial and analytics roles at CNA and Travelers.
Dr. Anzelc holds a Bachelor’s degree in physics from Loyola University Chicago and a Masters and Ph.D. in physics from Northwestern. She regularly participates in initiatives focused on providing relevant guidance on career planning and professional development, to insurance professionals, graduate students and post-doctoral scholars in the sciences and math. She is a member of the Steering Committee for the Women in Insurance Networking Group.
CEO and Co-FOunder
Tobi is the CEO & Co-founder of Laka, straightforward cycle insurance powered by the community. Prior to this, he has spent several years in Corporate Finance, covering FinTech & Insurance clients at Barclays and KPMG.